Capture, manage and convert every WhatsApp lead from one powerful dashboard — built for Indian businesses & agencies.
Need24 is a complete WhatsApp CRM platform powered by the official WhatsApp Business API. Track every conversation, auto-assign leads to your team, send personalised bulk campaigns, and never miss a customer again.
Every WhatsApp enquiry auto-saved as a lead with full chat history.
Auto-route conversations to the right agent, track who closed what.
Reply instantly 24/7 with AI — qualify leads even while you sleep.
Send unlimited personalised WhatsApp broadcasts with delivery reports.
Organise leads by stage — new, follow-up, won, lost.
Track response time, conversions and agent performance.
Join 500+ Indian businesses already using Need24. Start free today — no credit card needed.
Get Started Free →A WhatsApp CRM lets you manage all your WhatsApp leads, conversations and campaigns from one dashboard — capturing every enquiry, assigning it to your team, and tracking it to conversion.
Yes. Need24 uses the official WhatsApp Business API, so your messaging is compliant, verified and reliable.
Yes — send unlimited personalised bulk WhatsApp campaigns with full delivery and read reports.