● Official WhatsApp Business API Partner

Smart WhatsApp Chatbot & AI Auto-Reply

Reply to every customer instantly, 24/7 — qualify leads and book orders automatically with a no-code AI WhatsApp bot.

Official Meta Business Solution Provider (BSP)
Free Setup & Active in 48 Hours
Verified Green Tick Application Support
Smart AI Chatbots & Bulk Broadcasting
12:30

Need24's AI WhatsApp chatbot answers customer questions, qualifies leads, shares your catalogue and books orders automatically — even outside business hours. No coding required.

Our Whatsapp chatbot Services

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No-Code Bot Builder

Set up your chatbot in minutes — no developer needed.

Instant 24/7 Replies

Never keep a customer waiting, day or night.

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AI Smart Replies

Human-like answers trained on your business.

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Catalogue & Orders

Show products and take orders inside the chat.

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Multi-Language

Reply in Hindi, English and regional languages.

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Lead Qualification

Auto-collect name, need and contact before handover.

Client Success Stories

See what other Business Owners say about automating their sales and support with Need24.

★★★★★
4.9/5 Rating (527 Reviews)
A
Amit Sharma Business Owner
★★★★★
2 days ago
Great onboarding support. Got our green tick within 48 hours. Now we send bulk order updates to our retail clients easily. Extremely satisfied!
P
Pooja Patel Founder
★★★★★
1 week ago
Our repeat sales went up by 35% after setting up WhatsApp automation for abandoned carts. Need24 team is super supportive and fast.
V
Vikram Malhotra Director
★★★★★
2 weeks ago
We handle 5000+ daily student admission enquiries via their AI Chatbot. Truly a lifesaver for school/college admission campaigns. Solid tech.
R
Rajesh Gupta MD
★★★★★
3 weeks ago
The multi-agent dashboard is great. All 5 of our sales reps can chat with customers from one single WhatsApp number. Saved lot of time.
A
Ananya Iyer Owner
★★★★★
1 month ago
Simple to use, easy UI. The API setup was very smooth. Meta green tick verification was done without any hassle. Best Meta BSP in India.
S
Sandeep Verma Co-founder
★★★★★
1 month ago
Automated order confirmation and delivery tracking via WhatsApp has cut down our customer support calls by half. Excellent tool for eCommerce!
N
Neha Mehta Founder
★★★★★
1 month ago
Booking appointments is now 100% automated on WhatsApp. Highly recommend this for clinics, salons, and appointment-based businesses.
K
Karan Johar CEO
★★★★★
1 month ago
Amazing APIs, reliable infrastructure, and 99.9% uptime. Integration was done in an hour using their clear documentation. Very dev-friendly.
S
Sunita Rao Director
★★★★★
2 months ago
Parents love the instant replies. The support bot answers common questions immediately. Very professional setup and support team.
A
Arjun Reddy Founder
★★★★★
2 months ago
Best platform for broadcast campaigns. We sent promotional offers to 2000 members and got 150+ renewals in 2 days. Insane conversion rates!
M
Meera Deshmukh Owner
★★★★★
2 months ago
Very affordable compared to other providers. Setup was done in 24 hours. Helpful support team. Best business investment this year.
R
Rohan Bansal Partner
★★★★★
3 months ago
We use it for automatic tax deadline reminders. Very reliable and secure. No ban issues. The compliance with Meta is perfect.
T
Tina D'Souza Founder
★★★★★
3 months ago
Customers can view our menu and order directly on WhatsApp. The bot handles it perfectly. Has boosted our cafe sales.
D
Deepak Chawla MD
★★★★★
3 months ago
Real-time dispatch alerts and tracking link delivery is instant. Great integration with our custom ERP system. Support team is very smart.
A
Aditi Sen E-com Merchant
★★★★★
4 months ago
Meta ads click-to-whatsapp conversion tracking is amazing. Boosted our ROI on Facebook ads. Customer support is top notch.
R
Rahul Saxena Founder
★★★★★
4 months ago
We capture leads from Google and Facebook ads and immediately assign them to agents via WhatsApp CRM. Highly productive tool.
G
Gaurav Kapoor Owner
★★★★★
5 months ago
It sends automatic trip itineraries on WhatsApp. Customers love the quick responses. Support staff is very helpful. 5 stars.
A
Aarti Joshi Co-founder
★★★★★
5 months ago
Broadcast delivery report is super detailed. We know exactly who read our promotional messages. Extremely clear analytical reports.
N
Nikhil Taneja CEO
★★★★★
6 months ago
Meta verification process was smooth. Team helped us submit all required business registration documents. Very trustworthy.
V
Vijay Mallya Director
★★★★★
6 months ago
Excellent service. Got our green badge easily. Integration with Zoho CRM was super easy using their webhook documentation. Highly recommended!

Simple, Transparent Pricing

No setup fees, no hidden charges. Scale your sales and support on autopilot.

WhatsApp API Platform
₹999+ GST / Month
Setup Charge: FREE (₹0)

  • ✓ Official WhatsApp API Access
  • ✓ Unlimited Bulk Campaigns
  • ✓ Multi-Agent Shared Inbox
  • ✓ Webhook & REST API Access
  • ✓ Live Campaign Analytics & Reports
Get Started Now

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Frequently Asked Questions

Do I need coding to build a WhatsApp chatbot?

No — Need24 offers a no-code chatbot builder. You can set up automated replies and flows in minutes.

Can the chatbot use AI?

Yes, the chatbot uses AI to give human-like, business-specific replies and qualify leads automatically.

Does it work 24/7?

Yes, your WhatsApp chatbot replies to customers instantly, around the clock.