● Official WhatsApp Business API Partner

Social Media Management That Runs on Auto-Pilot

AI generates your content, schedules posts across Facebook, Instagram, LinkedIn, and tracks performance — all from one dashboard. Save 20 hours per week.

Need24 Social Media Management is the only Indian-built platform that combines AI content generation with multi-platform scheduling. Generate posts in seconds using AI, customize for each platform, schedule a month in advance, and let the auto-pilot run. Built for agencies managing 10+ clients and businesses managing multiple brand pages.

320+
Brands Managed
AI-Powered
Content Engine
20 hrs/week
Time Saved
Multi-Platform
FB + IG + LinkedIn

Why Choose Need24?

🤖

AI Content Generation

AI writes captions, suggests hashtags, generates images.

📅

Visual Calendar

Drag-drop posts on monthly calendar view.

🔄

Auto-Posting

Scheduled posts go live automatically — no manual posting.

📊

Performance Tracking

Reach, engagement, conversions per post.

Our Social media management tool Services

🤖

AI Caption Writer

GPT-4 generates engaging captions in your brand voice.

📅

Content Calendar

Plan 30 days ahead with drag-drop interface.

🎨

AI Image Generator

Create visuals for posts without designer.

📤

Multi-Platform Publish

One post → FB + IG + LinkedIn + Twitter simultaneously.

👥

Multi-Brand

Agency view to manage 10+ client brands.

📊

Analytics Dashboard

Engagement, reach, follower growth, best post times.

Real Client Results

Numbers don't lie. Here's what we've delivered for businesses like yours.

📈

Marketing Agency, Ahmedabad

15 client brands managed by 2-person team.

📈

D2C Beauty Brand

4 posts/day on 3 platforms. 38% engagement growth.

📈

Restaurant Chain, Delhi

12 outlets, unified content + localized posts.

Client Success Stories

See what other Business Owners say about automating their sales and support with Need24.

★★★★★
4.9/5 Rating (527 Reviews)
A
Amit Sharma Business Owner
★★★★★
2 days ago
Great onboarding support. Got our green tick within 48 hours. Now we send bulk order updates to our retail clients easily. Extremely satisfied!
P
Pooja Patel Founder
★★★★★
1 week ago
Our repeat sales went up by 35% after setting up WhatsApp automation for abandoned carts. Need24 team is super supportive and fast.
V
Vikram Malhotra Director
★★★★★
2 weeks ago
We handle 5000+ daily student admission enquiries via their AI Chatbot. Truly a lifesaver for school/college admission campaigns. Solid tech.
R
Rajesh Gupta MD
★★★★★
3 weeks ago
The multi-agent dashboard is great. All 5 of our sales reps can chat with customers from one single WhatsApp number. Saved lot of time.
A
Ananya Iyer Owner
★★★★★
1 month ago
Simple to use, easy UI. The API setup was very smooth. Meta green tick verification was done without any hassle. Best Meta BSP in India.
S
Sandeep Verma Co-founder
★★★★★
1 month ago
Automated order confirmation and delivery tracking via WhatsApp has cut down our customer support calls by half. Excellent tool for eCommerce!
N
Neha Mehta Founder
★★★★★
1 month ago
Booking appointments is now 100% automated on WhatsApp. Highly recommend this for clinics, salons, and appointment-based businesses.
K
Karan Johar CEO
★★★★★
1 month ago
Amazing APIs, reliable infrastructure, and 99.9% uptime. Integration was done in an hour using their clear documentation. Very dev-friendly.
S
Sunita Rao Director
★★★★★
2 months ago
Parents love the instant replies. The support bot answers common questions immediately. Very professional setup and support team.
A
Arjun Reddy Founder
★★★★★
2 months ago
Best platform for broadcast campaigns. We sent promotional offers to 2000 members and got 150+ renewals in 2 days. Insane conversion rates!
M
Meera Deshmukh Owner
★★★★★
2 months ago
Very affordable compared to other providers. Setup was done in 24 hours. Helpful support team. Best business investment this year.
R
Rohan Bansal Partner
★★★★★
3 months ago
We use it for automatic tax deadline reminders. Very reliable and secure. No ban issues. The compliance with Meta is perfect.
T
Tina D'Souza Founder
★★★★★
3 months ago
Customers can view our menu and order directly on WhatsApp. The bot handles it perfectly. Has boosted our cafe sales.
D
Deepak Chawla MD
★★★★★
3 months ago
Real-time dispatch alerts and tracking link delivery is instant. Great integration with our custom ERP system. Support team is very smart.
A
Aditi Sen E-com Merchant
★★★★★
4 months ago
Meta ads click-to-whatsapp conversion tracking is amazing. Boosted our ROI on Facebook ads. Customer support is top notch.
R
Rahul Saxena Founder
★★★★★
4 months ago
We capture leads from Google and Facebook ads and immediately assign them to agents via WhatsApp CRM. Highly productive tool.
G
Gaurav Kapoor Owner
★★★★★
5 months ago
It sends automatic trip itineraries on WhatsApp. Customers love the quick responses. Support staff is very helpful. 5 stars.
A
Aarti Joshi Co-founder
★★★★★
5 months ago
Broadcast delivery report is super detailed. We know exactly who read our promotional messages. Extremely clear analytical reports.
N
Nikhil Taneja CEO
★★★★★
6 months ago
Meta verification process was smooth. Team helped us submit all required business registration documents. Very trustworthy.
V
Vijay Mallya Director
★★★★★
6 months ago
Excellent service. Got our green badge easily. Integration with Zoho CRM was super easy using their webhook documentation. Highly recommended!

How We Work — 4 Simple Steps

1

Connect Accounts

Authorize Facebook, Instagram, LinkedIn pages.

2

Brand Setup

Add brand voice, content categories, target audience.

3

AI Content Plan

AI generates 30-day calendar — review and approve.

4

Auto-Post

Posts go live as scheduled. You monitor performance.

Ready to grow your business with Need24?

Join 500+ Indian businesses already growing with us. Free consultation, no credit card needed.

🚀 Start Free Trial 💬 WhatsApp Us

Frequently Asked Questions

How is this different from Hootsuite/Buffer?

Need24 includes AI content generation (Hootsuite does not). Built for Indian audiences with Hindi/Hinglish content. Cheaper for Indian businesses.

How much does it cost?

₹999/month for 1 brand (3 platforms). ₹2,499/month for 5 brands. ₹4,999/month for unlimited (agency plan).

Can AI generate Hindi content?

Yes — AI generates Hindi, Gujarati, English, Marathi captions. Customize tone (casual, formal, festive).

Will posts go live automatically?

Yes — scheduled posts publish automatically. You can approve/edit before publishing if you prefer.

Can my team use it together?

Yes — multi-user with role-based access (admin, editor, approver). Agency plan supports 10+ team members.