● Official WhatsApp Business API Partner

Lead Management Software That Closes More Deals

Capture leads from every source, auto-assign to sales reps, track them through pipeline stages, never let a lead go cold. Built for Indian sales teams.

Need24 Lead Management Software is the system every Indian sales team needs. Stop losing leads in Excel sheets and WhatsApp groups. Every lead — from Facebook ads, Google ads, website forms, WhatsApp, calls — flows into one central system. Auto-assigned to the right rep, scored by quality, tracked through pipeline stages, and followed up systematically. Managers see everything; reps focus on closing.

400+
Sales Teams
250K+
Leads Managed
38%
Avg Close Rate Improvement
Mobile App
iOS + Android

Why Choose Need24?

📥

Universal Lead Capture

Auto-sync from Facebook Ads, Google Ads, website, WhatsApp.

🎯

Auto-Assignment

Round-robin, geo-based, or skill-based agent assignment.

🔥

Lead Scoring

AI scores leads by quality — focus on hottest first.

📊

Pipeline Visibility

Visual Kanban + funnel + reports.

Our Lead management software Services

📥

Multi-Source Capture

Ads, website, WhatsApp, calls — all in one inbox.

🔀

Auto-Routing

Smart agent assignment based on rules.

🔥

AI Lead Scoring

Quality score 1-100 based on intent signals.

📋

Pipeline Stages

Customizable stages from "New" to "Closed Won".

📞

Activity Tracking

Calls, emails, WhatsApp logged automatically.

📊

Sales Reports

Conversion funnel, agent performance, source ROI.

Real Client Results

Numbers don't lie. Here's what we've delivered for businesses like yours.

📈

Real Estate Builder

420 leads/month, 12 sales reps. 28% close rate.

📈

EdTech, Bangalore

12,000 admission leads/year, 60 counselors.

📈

Insurance Brokerage

4,200 leads/month routed to 40 agents.

Client Success Stories

See what other Business Owners say about automating their sales and support with Need24.

★★★★★
4.9/5 Rating (527 Reviews)
A
Amit Sharma Business Owner
★★★★★
2 days ago
Great onboarding support. Got our green tick within 48 hours. Now we send bulk order updates to our retail clients easily. Extremely satisfied!
P
Pooja Patel Founder
★★★★★
1 week ago
Our repeat sales went up by 35% after setting up WhatsApp automation for abandoned carts. Need24 team is super supportive and fast.
V
Vikram Malhotra Director
★★★★★
2 weeks ago
We handle 5000+ daily student admission enquiries via their AI Chatbot. Truly a lifesaver for school/college admission campaigns. Solid tech.
R
Rajesh Gupta MD
★★★★★
3 weeks ago
The multi-agent dashboard is great. All 5 of our sales reps can chat with customers from one single WhatsApp number. Saved lot of time.
A
Ananya Iyer Owner
★★★★★
1 month ago
Simple to use, easy UI. The API setup was very smooth. Meta green tick verification was done without any hassle. Best Meta BSP in India.
S
Sandeep Verma Co-founder
★★★★★
1 month ago
Automated order confirmation and delivery tracking via WhatsApp has cut down our customer support calls by half. Excellent tool for eCommerce!
N
Neha Mehta Founder
★★★★★
1 month ago
Booking appointments is now 100% automated on WhatsApp. Highly recommend this for clinics, salons, and appointment-based businesses.
K
Karan Johar CEO
★★★★★
1 month ago
Amazing APIs, reliable infrastructure, and 99.9% uptime. Integration was done in an hour using their clear documentation. Very dev-friendly.
S
Sunita Rao Director
★★★★★
2 months ago
Parents love the instant replies. The support bot answers common questions immediately. Very professional setup and support team.
A
Arjun Reddy Founder
★★★★★
2 months ago
Best platform for broadcast campaigns. We sent promotional offers to 2000 members and got 150+ renewals in 2 days. Insane conversion rates!
M
Meera Deshmukh Owner
★★★★★
2 months ago
Very affordable compared to other providers. Setup was done in 24 hours. Helpful support team. Best business investment this year.
R
Rohan Bansal Partner
★★★★★
3 months ago
We use it for automatic tax deadline reminders. Very reliable and secure. No ban issues. The compliance with Meta is perfect.
T
Tina D'Souza Founder
★★★★★
3 months ago
Customers can view our menu and order directly on WhatsApp. The bot handles it perfectly. Has boosted our cafe sales.
D
Deepak Chawla MD
★★★★★
3 months ago
Real-time dispatch alerts and tracking link delivery is instant. Great integration with our custom ERP system. Support team is very smart.
A
Aditi Sen E-com Merchant
★★★★★
4 months ago
Meta ads click-to-whatsapp conversion tracking is amazing. Boosted our ROI on Facebook ads. Customer support is top notch.
R
Rahul Saxena Founder
★★★★★
4 months ago
We capture leads from Google and Facebook ads and immediately assign them to agents via WhatsApp CRM. Highly productive tool.
G
Gaurav Kapoor Owner
★★★★★
5 months ago
It sends automatic trip itineraries on WhatsApp. Customers love the quick responses. Support staff is very helpful. 5 stars.
A
Aarti Joshi Co-founder
★★★★★
5 months ago
Broadcast delivery report is super detailed. We know exactly who read our promotional messages. Extremely clear analytical reports.
N
Nikhil Taneja CEO
★★★★★
6 months ago
Meta verification process was smooth. Team helped us submit all required business registration documents. Very trustworthy.
V
Vijay Mallya Director
★★★★★
6 months ago
Excellent service. Got our green badge easily. Integration with Zoho CRM was super easy using their webhook documentation. Highly recommended!

How We Work — 4 Simple Steps

1

Source Integration

Connect Facebook Ads, Google Ads, website forms, WhatsApp.

2

Team Setup

Add sales reps, assignment rules, pipeline stages.

3

Lead Capture

Leads start flowing into system automatically.

4

Track & Close

Reps work pipeline, managers monitor, deals close.

Ready to grow your business with Need24?

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🚀 Start Free Trial 💬 WhatsApp Us

Frequently Asked Questions

What is lead management software?

CRM specifically built for managing sales leads — from capture to close. Different from operational CRM (which manages customers post-sale).

How much does it cost?

Starter: ₹499/user/month (basic). Standard: ₹999/user/month (with WhatsApp + automation). Pro: ₹1,999/user/month (AI scoring + custom workflows).

Can it capture leads from Facebook Ads?

Yes — direct sync with Facebook Lead Ads. Leads appear in Need24 within 30 seconds of form submission.

Does it integrate with Google Ads?

Yes — via Google Ads conversion import, plus website form capture.

Can sales reps use mobile app?

Yes — iOS and Android apps for reps to work pipeline, call leads, log activities on the go.