● Official WhatsApp Business API Partner

E-commerce Marketing That Actually Scales

Grow your D2C brand from ₹0 to ₹1Cr+ revenue with India's most ROI-focused e-commerce marketing agency. Meta Ads, Google Shopping, email + WhatsApp retention.

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Need24 specializes in scaling Indian D2C and e-commerce brands. From Shopify stores in their first month to mature brands doing ₹2Cr+ monthly revenue, we apply the same data-driven framework: aggressive top-of-funnel via Meta Ads, mid-funnel via Google Shopping, retention via WhatsApp + email automation. Our portfolio includes fashion, beauty, food, gifting, and electronics brands.

90+
D2C Brands Scaled
7.4x
Avg ROAS
₹15Cr+
Client Revenue Generated
Shopify Partner
Certified

Why Choose Need24?

🛒

Platform Specialists

Shopify, WooCommerce, Magento, Custom — all platforms certified.

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Full-Funnel Approach

Awareness → Acquisition → Retention — not just paid ads.

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WhatsApp Commerce

Abandoned cart recovery, order updates, repeat purchase automation.

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In-House Content

Product photography, reels, UGC ads from our team.

Our Ecommerce marketing Services

🎯

Meta Ads (Top-of-Funnel)

Acquire new customers at scale via Facebook + Instagram.

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Google Shopping

Capture high-intent search shoppers.

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Email Marketing

Klaviyo / Mailchimp automation for retention.

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WhatsApp Automation

Cart recovery, order updates, repeat purchase nudges.

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Product Photography

In-house product shoots and lifestyle content.

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Analytics & ROAS

Triple Whale, GA4, custom dashboards for true performance.

Real Client Results

Numbers don't lie. Here's what we've delivered for businesses like yours.

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Saree Brand, Delhi

₹0 to ₹4.2Cr revenue in 18 months. 7.4x ROAS.

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Beauty D2C, Mumbai

₹85L monthly revenue. 38% repeat customer rate.

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Food Subscription, Bangalore

12,400 active subscribers. ₹2.8Cr MRR.

Client Success Stories

See what other Business Owners say about automating their sales and support with Need24.

★★★★★
4.9/5 Rating (527 Reviews)
A
Amit Sharma Business Owner
★★★★★
2 days ago
Great onboarding support. Got our green tick within 48 hours. Now we send bulk order updates to our retail clients easily. Extremely satisfied!
P
Pooja Patel Founder
★★★★★
1 week ago
Our repeat sales went up by 35% after setting up WhatsApp automation for abandoned carts. Need24 team is super supportive and fast.
V
Vikram Malhotra Director
★★★★★
2 weeks ago
We handle 5000+ daily student admission enquiries via their AI Chatbot. Truly a lifesaver for school/college admission campaigns. Solid tech.
R
Rajesh Gupta MD
★★★★★
3 weeks ago
The multi-agent dashboard is great. All 5 of our sales reps can chat with customers from one single WhatsApp number. Saved lot of time.
A
Ananya Iyer Owner
★★★★★
1 month ago
Simple to use, easy UI. The API setup was very smooth. Meta green tick verification was done without any hassle. Best Meta BSP in India.
S
Sandeep Verma Co-founder
★★★★★
1 month ago
Automated order confirmation and delivery tracking via WhatsApp has cut down our customer support calls by half. Excellent tool for eCommerce!
N
Neha Mehta Founder
★★★★★
1 month ago
Booking appointments is now 100% automated on WhatsApp. Highly recommend this for clinics, salons, and appointment-based businesses.
K
Karan Johar CEO
★★★★★
1 month ago
Amazing APIs, reliable infrastructure, and 99.9% uptime. Integration was done in an hour using their clear documentation. Very dev-friendly.
S
Sunita Rao Director
★★★★★
2 months ago
Parents love the instant replies. The support bot answers common questions immediately. Very professional setup and support team.
A
Arjun Reddy Founder
★★★★★
2 months ago
Best platform for broadcast campaigns. We sent promotional offers to 2000 members and got 150+ renewals in 2 days. Insane conversion rates!
M
Meera Deshmukh Owner
★★★★★
2 months ago
Very affordable compared to other providers. Setup was done in 24 hours. Helpful support team. Best business investment this year.
R
Rohan Bansal Partner
★★★★★
3 months ago
We use it for automatic tax deadline reminders. Very reliable and secure. No ban issues. The compliance with Meta is perfect.
T
Tina D'Souza Founder
★★★★★
3 months ago
Customers can view our menu and order directly on WhatsApp. The bot handles it perfectly. Has boosted our cafe sales.
D
Deepak Chawla MD
★★★★★
3 months ago
Real-time dispatch alerts and tracking link delivery is instant. Great integration with our custom ERP system. Support team is very smart.
A
Aditi Sen E-com Merchant
★★★★★
4 months ago
Meta ads click-to-whatsapp conversion tracking is amazing. Boosted our ROI on Facebook ads. Customer support is top notch.
R
Rahul Saxena Founder
★★★★★
4 months ago
We capture leads from Google and Facebook ads and immediately assign them to agents via WhatsApp CRM. Highly productive tool.
G
Gaurav Kapoor Owner
★★★★★
5 months ago
It sends automatic trip itineraries on WhatsApp. Customers love the quick responses. Support staff is very helpful. 5 stars.
A
Aarti Joshi Co-founder
★★★★★
5 months ago
Broadcast delivery report is super detailed. We know exactly who read our promotional messages. Extremely clear analytical reports.
N
Nikhil Taneja CEO
★★★★★
6 months ago
Meta verification process was smooth. Team helped us submit all required business registration documents. Very trustworthy.
V
Vijay Mallya Director
★★★★★
6 months ago
Excellent service. Got our green badge easily. Integration with Zoho CRM was super easy using their webhook documentation. Highly recommended!

How We Work — 4 Simple Steps

1

Store Audit

Free audit of your store, ads, analytics, conversion funnel.

2

Strategy & Tracking

Custom growth plan + proper conversion tracking setup.

3

Multi-Channel Launch

Meta Ads + Shopping + Email automation activated.

4

Scale & Optimize

Weekly optimization, monthly strategic reviews.

Ready to grow your business with Need24?

Join 500+ Indian businesses already growing with us. Free consultation, no credit card needed.

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Frequently Asked Questions

What is the minimum ad budget for e-commerce?

₹50,000/month for meaningful testing. ₹1L+/month for scaling. Brands below ₹50K should focus on organic + WhatsApp first.

Do you build e-commerce stores too?

Yes — Shopify, WooCommerce, custom Laravel. Quote available after a 15-min consultation.

How long until I see ROAS positive?

Typically 60-90 days. First 30-45 days are testing audiences and creatives. Profitable scale by day 60.

Can you handle international e-commerce?

Yes — multi-currency, multi-language stores plus international Meta Ads + Google Shopping management.

What is your management fee?

15-20% of ad spend with ₹15,000 minimum. Includes ads, email, WhatsApp, content support.

Explore more: WhatsApp CRM· Meta Ads· WhatsApp Chatbot· Bulk WhatsApp