● Official WhatsApp Business API Partner

Digital Marketing Agency in Surat

Need24 specializes in Surat's power industries — diamond, textile, jewellery exports — with marketing that opens international markets and fills domestic showrooms.

Surat is India's manufacturing powerhouse. Our Surat operations focus on what drives this city: diamond exports, textile B2B, jewellery showrooms, real estate, and the booming startup ecosystem. We speak the local business language and understand what Surati customers respond to. From Mota Varachha to Adajan, Vesu to Athwa, we've helped 30+ Surat businesses scale digitally.

30+
Surat Clients
$8M+
Export Revenue Generated
450K+
Surat Audiences Reached
7+
Years in Surat

Why Choose Need24?

💎

Export Industry Expertise

Diamond, textile, jewellery international SEO + ads — our specialty.

🇮🇳

Local Surati Tone

Content that resonates with Surati buyers and B2B traders.

🏭

B2B + B2C Strategy

Equal expertise in factory-to-trader sales and retail showroom marketing.

🌍

International Reach

SEO and ads optimized for US, UAE, Europe textile/diamond buyers.

Our Digital marketing Services

🌐

International SEO

Rank in US, UAE, Europe for diamond/textile buyer searches.

📱

WhatsApp B2B Catalogue

Send daily collection updates to wholesaler networks.

🎯

Facebook Ads (Domestic)

Surat audience targeting for showroom footfall.

🎬

Product Photography

Diamond, jewellery, fabric photoshoots for e-commerce.

💻

B2B E-commerce Sites

Catalogue + WhatsApp ordering for diamond/textile exports.

🔍

Google Ads

High-intent buyer searches converted to leads.

Real Client Results

Numbers don't lie. Here's what we've delivered for businesses like yours.

📈

Diamond Exporter, Mahidharpura

$2.4M FY24 organic export revenue. Top 5 for "buy loose diamonds India" in US.

📈

Textile Wholesaler, Ring Road

850 daily WhatsApp orders from 1,200 Pan-India retailers.

📈

Jewellery Showroom, Adajan

Diwali campaign: ₹4.2Cr offline sales attributed to digital ads.

Client Success Stories

See what other Business Owners say about automating their sales and support with Need24.

★★★★★
4.9/5 Rating (527 Reviews)
A
Amit Sharma Business Owner
★★★★★
2 days ago
Great onboarding support. Got our green tick within 48 hours. Now we send bulk order updates to our retail clients easily. Extremely satisfied!
P
Pooja Patel Founder
★★★★★
1 week ago
Our repeat sales went up by 35% after setting up WhatsApp automation for abandoned carts. Need24 team is super supportive and fast.
V
Vikram Malhotra Director
★★★★★
2 weeks ago
We handle 5000+ daily student admission enquiries via their AI Chatbot. Truly a lifesaver for school/college admission campaigns. Solid tech.
R
Rajesh Gupta MD
★★★★★
3 weeks ago
The multi-agent dashboard is great. All 5 of our sales reps can chat with customers from one single WhatsApp number. Saved lot of time.
A
Ananya Iyer Owner
★★★★★
1 month ago
Simple to use, easy UI. The API setup was very smooth. Meta green tick verification was done without any hassle. Best Meta BSP in India.
S
Sandeep Verma Co-founder
★★★★★
1 month ago
Automated order confirmation and delivery tracking via WhatsApp has cut down our customer support calls by half. Excellent tool for eCommerce!
N
Neha Mehta Founder
★★★★★
1 month ago
Booking appointments is now 100% automated on WhatsApp. Highly recommend this for clinics, salons, and appointment-based businesses.
K
Karan Johar CEO
★★★★★
1 month ago
Amazing APIs, reliable infrastructure, and 99.9% uptime. Integration was done in an hour using their clear documentation. Very dev-friendly.
S
Sunita Rao Director
★★★★★
2 months ago
Parents love the instant replies. The support bot answers common questions immediately. Very professional setup and support team.
A
Arjun Reddy Founder
★★★★★
2 months ago
Best platform for broadcast campaigns. We sent promotional offers to 2000 members and got 150+ renewals in 2 days. Insane conversion rates!
M
Meera Deshmukh Owner
★★★★★
2 months ago
Very affordable compared to other providers. Setup was done in 24 hours. Helpful support team. Best business investment this year.
R
Rohan Bansal Partner
★★★★★
3 months ago
We use it for automatic tax deadline reminders. Very reliable and secure. No ban issues. The compliance with Meta is perfect.
T
Tina D'Souza Founder
★★★★★
3 months ago
Customers can view our menu and order directly on WhatsApp. The bot handles it perfectly. Has boosted our cafe sales.
D
Deepak Chawla MD
★★★★★
3 months ago
Real-time dispatch alerts and tracking link delivery is instant. Great integration with our custom ERP system. Support team is very smart.
A
Aditi Sen E-com Merchant
★★★★★
4 months ago
Meta ads click-to-whatsapp conversion tracking is amazing. Boosted our ROI on Facebook ads. Customer support is top notch.
R
Rahul Saxena Founder
★★★★★
4 months ago
We capture leads from Google and Facebook ads and immediately assign them to agents via WhatsApp CRM. Highly productive tool.
G
Gaurav Kapoor Owner
★★★★★
5 months ago
It sends automatic trip itineraries on WhatsApp. Customers love the quick responses. Support staff is very helpful. 5 stars.
A
Aarti Joshi Co-founder
★★★★★
5 months ago
Broadcast delivery report is super detailed. We know exactly who read our promotional messages. Extremely clear analytical reports.
N
Nikhil Taneja CEO
★★★★★
6 months ago
Meta verification process was smooth. Team helped us submit all required business registration documents. Very trustworthy.
V
Vijay Mallya Director
★★★★★
6 months ago
Excellent service. Got our green badge easily. Integration with Zoho CRM was super easy using their webhook documentation. Highly recommended!

How We Work — 4 Simple Steps

1

Industry Assessment

Understand your specific Surat industry niche and target market.

2

Custom Strategy

Domestic + international strategy split based on your business.

3

Multi-Channel Launch

WhatsApp + SEO + ads + website + photoshoot — all coordinated.

4

Quarterly Reviews

Surat office visits every quarter for in-person strategy.

📍 We Serve Across Surat

Adajan, Athwa, Vesu, Mota Varachha, Pal, City Light, Piplod, Udhna, Katargam, Ring Road, Magob, Sachin, Hazira, Olpad

📞 Call us directly: +91 98700 06472
📍 701/702, 7th Floor, Joyos Hub Town, Adajan Bus Port, Adajan Patiya, Surat, Gujarat 395009

Ready to grow your business with Need24?

Join 500+ Indian businesses already growing with us. Free consultation, no credit card needed.

🚀 Start Free Trial 💬 WhatsApp Us

Frequently Asked Questions

Do you have a Surat office?

Yes — branch operations in Surat. Visits to clients across Adajan, Athwa, Vesu, Mota Varachha and other areas weekly.

Can you help Surat diamond exporters reach US/UAE buyers?

Yes — that's our specialty. International SEO, Google Ads in US/UAE markets, and B2B catalogue WhatsApp to global wholesalers.

What about Surat textile B2B marketing?

We run catalogue WhatsApp campaigns to your retailer network, plus Instagram + Facebook ads for retail customers across India.

Do you do product photography in Surat?

Yes — professional diamond, jewellery, fabric photography for your website and ads. In-house photographer can visit your Surat showroom.

How much does it cost?

Surat B2B plans: ₹25,000-1,00,000/month based on scale. International SEO+ads packages: ₹50,000-3,00,000/month for export-focused brands.