● Official WhatsApp Business API Partner

Calling CRM That Triples Your Sales Team Productivity

Cloud telephony + CRM + auto-dialer + call recording + analytics — everything your sales team needs in one platform. Make 3x more calls per day with smart automation.

Need24 Calling CRM transforms how your sales team makes outbound calls. Replace messy Excel sheets and dropped leads with a unified cloud telephony platform that auto-dials, records every call, distributes leads intelligently, and gives managers complete visibility. Built for Indian sales teams — telecallers, agents, BDEs — who need to make hundreds of quality calls daily.

200+
Sales Teams Live
3x
Productivity Boost
100%
Call Recording
₹999/agent
Starting Price

Why Choose Need24?

☎️

One-Click Dialing

Click contact → auto-dial. No more wasted time looking up numbers.

🔁

Auto-Dialer Mode

Sequential auto-dial through entire list. 3x more calls per hour.

🎙️

100% Call Recording

Every call recorded for training, compliance, dispute resolution.

📊

Real-Time Dashboards

Managers see live calls in progress, performance per agent.

Our Calling crm Services

📞

Cloud Telephony

Make calls from browser, desktop, or mobile app.

🔁

Auto-Dialer

Sequential and predictive dialing modes.

🎙️

Call Recording

Auto-recorded and searchable by lead.

📋

Lead Pipeline

Track every call outcome through sales stages.

📊

Team Performance

Calls made, connected, converted per agent.

🔗

WhatsApp Integration

Send WhatsApp post-call automatically.

Real Client Results

Numbers don't lie. Here's what we've delivered for businesses like yours.

📈

Insurance Brokerage

40 agents, 8,500 calls/day. 32% conversion improvement.

📈

EdTech Sales Team

120 telecallers, 18,000 daily dials. 28% lead-to-enrollment.

📈

Real Estate Pre-Sales

24 agents, 4,200 calls/day from website leads.

Client Success Stories

See what other Business Owners say about automating their sales and support with Need24.

★★★★★
4.9/5 Rating (527 Reviews)
A
Amit Sharma Business Owner
★★★★★
2 days ago
Great onboarding support. Got our green tick within 48 hours. Now we send bulk order updates to our retail clients easily. Extremely satisfied!
P
Pooja Patel Founder
★★★★★
1 week ago
Our repeat sales went up by 35% after setting up WhatsApp automation for abandoned carts. Need24 team is super supportive and fast.
V
Vikram Malhotra Director
★★★★★
2 weeks ago
We handle 5000+ daily student admission enquiries via their AI Chatbot. Truly a lifesaver for school/college admission campaigns. Solid tech.
R
Rajesh Gupta MD
★★★★★
3 weeks ago
The multi-agent dashboard is great. All 5 of our sales reps can chat with customers from one single WhatsApp number. Saved lot of time.
A
Ananya Iyer Owner
★★★★★
1 month ago
Simple to use, easy UI. The API setup was very smooth. Meta green tick verification was done without any hassle. Best Meta BSP in India.
S
Sandeep Verma Co-founder
★★★★★
1 month ago
Automated order confirmation and delivery tracking via WhatsApp has cut down our customer support calls by half. Excellent tool for eCommerce!
N
Neha Mehta Founder
★★★★★
1 month ago
Booking appointments is now 100% automated on WhatsApp. Highly recommend this for clinics, salons, and appointment-based businesses.
K
Karan Johar CEO
★★★★★
1 month ago
Amazing APIs, reliable infrastructure, and 99.9% uptime. Integration was done in an hour using their clear documentation. Very dev-friendly.
S
Sunita Rao Director
★★★★★
2 months ago
Parents love the instant replies. The support bot answers common questions immediately. Very professional setup and support team.
A
Arjun Reddy Founder
★★★★★
2 months ago
Best platform for broadcast campaigns. We sent promotional offers to 2000 members and got 150+ renewals in 2 days. Insane conversion rates!
M
Meera Deshmukh Owner
★★★★★
2 months ago
Very affordable compared to other providers. Setup was done in 24 hours. Helpful support team. Best business investment this year.
R
Rohan Bansal Partner
★★★★★
3 months ago
We use it for automatic tax deadline reminders. Very reliable and secure. No ban issues. The compliance with Meta is perfect.
T
Tina D'Souza Founder
★★★★★
3 months ago
Customers can view our menu and order directly on WhatsApp. The bot handles it perfectly. Has boosted our cafe sales.
D
Deepak Chawla MD
★★★★★
3 months ago
Real-time dispatch alerts and tracking link delivery is instant. Great integration with our custom ERP system. Support team is very smart.
A
Aditi Sen E-com Merchant
★★★★★
4 months ago
Meta ads click-to-whatsapp conversion tracking is amazing. Boosted our ROI on Facebook ads. Customer support is top notch.
R
Rahul Saxena Founder
★★★★★
4 months ago
We capture leads from Google and Facebook ads and immediately assign them to agents via WhatsApp CRM. Highly productive tool.
G
Gaurav Kapoor Owner
★★★★★
5 months ago
It sends automatic trip itineraries on WhatsApp. Customers love the quick responses. Support staff is very helpful. 5 stars.
A
Aarti Joshi Co-founder
★★★★★
5 months ago
Broadcast delivery report is super detailed. We know exactly who read our promotional messages. Extremely clear analytical reports.
N
Nikhil Taneja CEO
★★★★★
6 months ago
Meta verification process was smooth. Team helped us submit all required business registration documents. Very trustworthy.
V
Vijay Mallya Director
★★★★★
6 months ago
Excellent service. Got our green badge easily. Integration with Zoho CRM was super easy using their webhook documentation. Highly recommended!

How We Work — 4 Simple Steps

1

Number Setup

Get virtual numbers (Indian DID or your own).

2

Agent Onboarding

Add agents, assign extensions, train in 1 hour.

3

Lead Upload

Import leads via CSV or sync from your CRM.

4

Start Calling

Agents start dialing. Managers monitor live.

Ready to grow your business with Need24?

Join 500+ Indian businesses already growing with us. Free consultation, no credit card needed.

🚀 Start Free Trial 💬 WhatsApp Us

Frequently Asked Questions

What is a Calling CRM?

CRM + cloud telephony + dialer combined. Your sales team makes calls, records outcomes, follows up via WhatsApp/email — all from one platform.

How much does Calling CRM cost in India?

Starting ₹999/agent/month (basic dialer + recording). ₹1,499/agent/month for advanced features (auto-dialer, analytics, WhatsApp integration).

Do I need to buy phone numbers separately?

Yes — virtual numbers cost ₹500-1,500/month each plus per-minute call charges. We help you procure or you can use your own.

Can it integrate with my existing CRM?

Yes — Zoho, HubSpot, Salesforce, Pipedrive, Lead Squared and custom CRMs via webhook/API.

Does it support remote/work-from-home agents?

Yes — agents log in from anywhere via browser or mobile app. Calls go through cloud telephony.