How fast can I get setup?

48 hours from document submission. Need24 handles entire onboarding.

How much does it cost?

Monthly ₹999/month, 6 Months ₹4,999 total (₹833/mo), Annual ₹8,999 total (₹750/mo). Meta conversation charges separate.

Official Meta Business Solution Provider

WhatsApp Business API in 48 Hours — Used by 500+ Indian Businesses

Official API setup, Green Tick assistance, AI Chatbot, Unlimited Bulk Messaging, Click-to-WhatsApp Ads, CRM — sab kuch ek hi platform pe.

Meta BSP Verified

48-hour Setup

99.9% Uptime

500+

Active API Accounts

10M+

Messages Sent

48hr

Avg Onboarding

Need24 Business

● Online — typing reply...

Hi! Mujhe Digital Marketing services chahiye 🚀

10:32 AM

Namaste 🙏 Aap kis business me ho? Service plan suggest karta hu.

10:32 AM ✓✓

Real estate. Leads chahiye

10:33 AM

Perfect! Hamare 180+ real estate clients ko 420 leads/mo at ₹520 CPL deliver kar rahe hain 💯

10:33 AM ✓✓

Why WhatsApp Business API

Stop Losing Customers to Slow Replies & Banned Numbers

WhatsApp Business app me limit hai. WhatsApp Business API me unlimited messaging, automation, multi-user, green tick — sab kuch milta hai.

WhatsApp Business App

1 user only. Manual replies. Ban risk on bulk send. No automation. No CRM. No API integration. Single number limit.

WhatsApp Business API by Need24

Unlimited users + agents. AI Chatbot 24/7. Bulk messaging (compliant). Multi-number. CRM + Lead capture. Green Tick. Full API access.

Setup in 48 Hours

Hamari team aapka number verify karwati hai. Documents process. Dashboard ready in 2 days. Free training included.

Complete Feature List

18+ Features — All in One Platform

Need24 WhatsApp API platform me sab kuch built-in hai. No extra integrations, no hidden costs.

Official API Access

Direct Meta Business API connection. No third-party reseller. Full webhook + REST access.

Green Tick Support

Verified Business badge ke liye full application support. Documents review, branding alignment.

AI Chatbot 24/7

GPT-4o powered AI bot. Custom training per business. Hindi/English/Hinglish auto-detect.

AI POWERED

Unlimited Bulk Campaigns

Send to thousands at once. Approved templates. Personalisation. Delivery + read reports.

Click-to-WhatsApp Ads

Facebook + Instagram ads jo direct WhatsApp open karte hain. 42% lower CPL than form ads.

HIGH ROI

Full CRM + Pipeline

Lead capture, auto-assignment, pipeline stages, agent performance — built into the platform.

Multi-Agent Access

Unlimited team members on same WhatsApp number. Role-based access. Chat assignment.

Live Chat Dashboard

Agents can reply from browser ya mobile app. Real-time. Bot+Human hybrid mode.

Visual Bot Flow Builder

Drag-drop builder. Branching logic. Buttons, lists, media. No-code automation.

Catalog + Commerce

Product catalog sync. In-WhatsApp shopping. Razorpay payment links auto-generated.

Hindi AI Voice (Sarvam)

Voiceover in Hindi/Hinglish for video ads. Sarvam AI integrated for native sound.

NEW

AI Image + Video Gen

DALL-E 3 image creation. Auto-video generation for ad creatives & social posts.

NEW

Auto Follow-up

Lead no-reply → auto WhatsApp follow-up. Birthday wishes. Renewal reminders. Built-in.

Multi-Number Support

Manage 1 to 100+ WhatsApp Business numbers from one dashboard. Per-team routing.

API + Webhook Integration

Zoho, HubSpot, Salesforce, Shopify, WooCommerce — connect any CRM via webhook/REST.

Real-Time Analytics

Messages sent/delivered/read. Agent productivity. Conversion rates. Live dashboards.

Mobile App (Android)

Vendor & agent mobile app. Reply on the go. Push notifications. Offline mode.

Ban-Safe Messaging

Official API = compliant messaging. Auto rate-limiting. Zero number ban risk.

Transparent Pricing

Plans That Scale With You

No hidden charges. Meta conversation charges are separate (₹0.30-₹0.85 per conversation). Free setup. Cancel anytime.

Monthly

₹999

per month + GST

Official API access
Up to 1 WhatsApp number
3 team members
Basic AI chatbot
Bulk campaigns
Lead capture + CRM
Green Tick assist
Click-to-WhatsApp Ads

Get Started →

6 Months

₹4,999

total for 6 months + GST
~₹833/month — save 17%

Everything in Starter
Up to 3 WhatsApp numbers
10 team members
Advanced AI training
Green Tick assistance
Click-to-WhatsApp Ads setup
Visual bot flow builder
Auto follow-up engine

Start Free Demo →

Annual ⭐

₹8,999

total for 12 months + GST
~₹750/month — save 25%

Everything in Growth
Unlimited WhatsApp numbers
Unlimited team members
AI Image + Video Generator
Catalog + Commerce
Hindi Voice (Sarvam AI)
Priority 1-hr support
Custom integrations

Talk to Sales →

Real Results

Client Case Studies — Numbers Don't Lie

8 detailed case studies. Real Indian businesses. Measurable outcomes from WhatsApp Business API.

EdTech

5,200

Daily enquiries via AI bot

"WhatsApp API + AI bot ne hamari admission counsellor team ka load 70% reduce kar diya. ROI in 2 months."

— EdTech Founder, Bangalore

D2C Fashion

38%

Repeat sales from post-purchase automation

"Order confirmation, delivery updates, reorder reminders — sab kuch automate. Repeat customer rate doubled."

— D2C Brand, Mumbai

Healthcare

4,500

Patient appointments/month

"38 clinics, unified WhatsApp. Patients ko book karne ke liye sirf 1 chat — koi calling line, koi wait."

— Healthcare Network, Delhi

View All 8 Case Studies →

What Clients Say

4.8★ From 527 Indian Businesses

"Need24 ne 48 hours mein hamara WhatsApp API setup kar diya. Pehle hum 3 weeks try kar rahe the directly Meta se. Onboarding zabardast tha."

Rajesh Shah

Founder, RealEstate Solutions

"AI Chatbot ne hamare leads ka response time 4 hours se 2 minutes par la diya. Conversion 3x increase hua. Game-changer for sales team."

Priya Kapoor

CEO, Edu+ Coaching

"Click-to-WhatsApp Ads par CPL ₹420 se ₹65 par aaya. 6x ROI in 90 days. Need24 ka attribution + AI bot combo perfect kaam karta hai."

Anand Mehta

MD, Insurance Brokers

Why Need24

Need24 vs Other WhatsApp API Providers

Direct comparison with popular alternatives.

Feature	Need24	WATI	Interakt	AiSensy	Direct Meta
Official Meta BSP					Self
48-hour Setup		7-10 days	5-7 days	5-10 days	3+ weeks
AI Chatbot (GPT-4o)		Basic	Basic	Basic
Click-to-WhatsApp Ads			Limited	Limited
Visual Bot Flow Builder
AI Image + Video Generator
Hindi AI Voice (Sarvam)
Built-in CRM + Lead Pipeline		Basic	Basic	Basic
Mobile App (Android)
Starting Price (₹/month)	₹999	₹2,499	₹2,000	₹999	Variable
Indian Support (Hindi)		English only	English only	Hindi + English	English only

Frequently Asked

Got Questions? We've Got Answers

What is WhatsApp Business API and how is it different from WhatsApp Business app?

WhatsApp Business app is for single-user, manual chats. WhatsApp Business API is for businesses — unlimited users, AI chatbots, bulk campaigns, CRM integration, automation. No app to install — works via dashboard. Required for bulk messaging, ban-safe automation, and scaling support.

How fast can I get my WhatsApp Business API setup?

48 hours from document submission. Step 1: Submit your phone number + business documents. Step 2: We initiate Meta verification. Step 3: API gets activated. Step 4: We do free training + onboarding. Total: ~2 business days.

How much does WhatsApp API cost in India?

Monthly: ₹999/month + GST. 6 Months: ₹4,999 total (₹833/month — save 17%). Annual: ₹8,999 total (₹750/month — save 25%). Meta conversation charges separate: ₹0.30-₹0.85 per 24-hour conversation. No setup fees during current promotion.

Do I need a verified business / GST to get WhatsApp API?

Recommended but not strictly required. For Green Tick (verified badge), you need a registered business. For basic API access, even sole proprietors can apply. We handle the entire documentation process for you.

Can I use my existing WhatsApp number for the API?

Yes — but that number will lose the consumer WhatsApp app (must choose API or app, not both). Most clients prefer a separate business number. We recommend +91 starting numbers for India.

Will my number be banned if I send bulk messages?

No — WhatsApp Business API is the OFFICIAL channel. Bulk via API is fully compliant when using approved templates and respecting opt-in. This is the only ban-safe way to send bulk WhatsApp.

Can I integrate with my existing CRM (Zoho, HubSpot, Salesforce)?

Yes — Need24 has webhook + REST API for any CRM. Native integrations available for Zoho, HubSpot, Salesforce, Pipedrive, LeadSquared, Shopify, WooCommerce. Custom integrations supported in Pro plan.

Do you provide AI chatbot training for my specific business?

Yes — every account gets AI Training page where you set business context, custom instructions, language preference, FAQ knowledge base, and allowed actions. The AI then responds in your brand voice.