User Terms

User Terms & Conditions – Need24 Digital Marketing Agency Welcome to Need24 Digital Marketing Agency (“Need24”, “we”, “our”, “us”). By accessing or using our website, services, products, or platforms, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully. If you do not agree with any part of these terms, you should not use our services. 1. Acceptance of Terms By using our website or availing any service provided by Need24, you confirm that you are legally eligible to enter into this agreement and agree to abide by all applicable laws and regulations. 2. Services Need24 provides digital marketing and related services including but not limited to: Social Media Marketing & Advertising Website Design & Development Lead Generation & CRM Solutions Branding, Graphic & Video Services Automation, AI tools & Marketing Software Franchise & Business Support Services Service details, timelines, pricing, and deliverables are defined in proposals, invoices, or written agreements shared with the client. 3. Payments & Billing All payments must be made in advance unless otherwise agreed in writing. Fees once paid are non-refundable, unless explicitly mentioned in a written agreement. Delayed payments may result in service suspension or termination. Prices are subject to change without prior notice. 4. User Responsibilities You agree to: Provide accurate and complete information required for service execution. Ensure you own or have rights to any content, images, logos, or data shared with us. Not use our services for illegal, misleading, or unethical activities. Follow platform policies (Facebook, Google, Instagram, WhatsApp, etc.). Need24 is not responsible for account bans, ad rejections, or penalties due to policy violations by the user. 5. Intellectual Property All content, designs, graphics, software, strategies, and materials created by Need24 remain our intellectual property unless full rights are transferred in writing. Users may not copy, resell, or redistribute any Need24 material without written permission. 6. Performance Disclaimer Digital marketing results may vary based on market conditions, competition, budget, and platform algorithms. Need24 does not guarantee specific sales, revenue, followers, or leads, unless clearly stated in a written contract. We focus on best practices, ethical marketing, and performance optimization. 7. Third-Party Platforms Need24 works with third-party platforms such as Meta (Facebook & Instagram), Google, WhatsApp, hosting providers, and software tools. We are not responsible for: Platform downtime or changes Policy updates Account suspensions or restrictions 8. Confidentiality We respect client confidentiality and will not share sensitive business information without consent, except where required by law. Users also agree not to disclose Need24’s internal processes, pricing models, or proprietary systems. 9. Termination of Services Need24 reserves the right to suspend or terminate services if: Terms are violated Payments are not cleared Illegal or unethical activities are detected Cooperation or required information is not provided No refunds will be issued upon termination due to user violation. 10. Limitation of Liability Need24 shall not be liable for: Indirect or consequential damages Loss of business, data, or profits Platform-related issues beyond our control Our maximum liability, if any, shall be limited to the amount paid for the specific service. 11. Franchise & Partner Disclaimer Franchisees and partners operate independently under Need24 guidelines. Need24 is not liable for local operational issues, disputes, or commitments made outside official agreements. 12. Changes to Terms Need24 reserves the right to update or modify these Terms & Conditions at any time. Continued use of services after changes implies acceptance of the updated terms. 13. Governing Law These Terms & Conditions shall be governed by and interpreted under the laws of India. Any disputes shall be subject to the jurisdiction of Gujarat courts. 14. Contact Information For any questions regarding these Terms & Conditions, please contact: Need24 Digital Marketing Agency 📞 Mukesh Giri – Director 📱 9870006472 🌐 Website: www.need24.in