Privacy Policy

Privacy Policy – Need24 Digital Marketing Agency Need24 Digital Marketing Agency (“Need24”, “we”, “our”, “us”) is committed to protecting the privacy and personal information of our users, clients, vendors, and partners. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or use our services. By accessing our website or services, you agree to the practices described in this Privacy Policy. 1. Information We Collect We may collect the following types of information: a. Personal Information Name Phone number Email address Business details Billing and payment information Location details (city, state, country) b. Technical Information IP address Browser type and device information Website usage data Cookies and tracking data c. Marketing & Communication Data Lead forms WhatsApp chats Email communication Call records (for quality and training purposes) 2. How We Use Your Information We use collected information to: Provide and manage our services Communicate regarding inquiries, services, and support Process payments and invoices Improve website performance and user experience Run marketing, advertising, and remarketing campaigns Comply with legal and regulatory requirements 3. Cookies & Tracking Technologies Our website may use cookies and similar technologies to: Analyze traffic and user behavior Improve functionality and performance Personalize content and ads You may disable cookies through your browser settings if you prefer. 4. Data Sharing & Disclosure We do not sell or rent personal data to third parties. We may share information only with: Authorized team members and service providers Advertising platforms (Meta, Google, etc.) for campaign execution Legal authorities if required by law All third parties are obligated to maintain confidentiality. 5. Data Security We implement appropriate technical and organizational measures to protect your data from: Unauthorized access Loss or misuse Alteration or disclosure However, no digital transmission or storage system is 100% secure, and we cannot guarantee absolute security. 6. Third-Party Links Our website may contain links to third-party websites or tools. We are not responsible for the privacy practices or content of those external sites. 7. User Rights You have the right to: Request access to your personal data Request correction or deletion of data Withdraw consent for marketing communications Requests can be made by contacting us directly. 8. Data Retention We retain personal data only as long as necessary to: Fulfill service requirements Meet legal or accounting obligations Resolve disputes and enforce agreements 9. Children’s Privacy Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. 10. Changes to This Privacy Policy Need24 reserves the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. 11. Governing Law This Privacy Policy shall be governed by the laws of India, with jurisdiction in Gujarat. 12. Contact Information If you have any questions or concerns regarding this Privacy Policy, please contact: Need24 Digital Marketing Agency Mukesh Giri – Director 📞 9870006472 🌐 www.need24.in