Healthcare / Multi-Location

Delhi Healthcare Network — 720% Call Increase Across 38 Clinics

Client
Aastha Health Clinics
Location
Delhi NCR
Industry
Healthcare / Multi-Location
Duration
8 months
720%
Increase in calls

1 The Challenge

38 Aastha clinics across Delhi NCR had Google Business Profiles but they were all neglected — incomplete categories, no posts, low ratings, no responses to reviews. Walk-ins were declining as patients searched "doctor near me" and competitors dominated the Map Pack.

2 Services Deployed

✓ GMB Management (38 locations) ✓ Local SEO ✓ Google Ads ✓ WhatsApp CRM

3 Our Solution

We took over GMB management for all 38 locations: optimized categories & attributes, added 1,400+ photos, scheduled 4 posts/week per location (English + Hindi), responded to every review within 24 hrs, ran review collection campaigns via WhatsApp to 28,000 past patients, and launched location-specific Google Ads for emergency appointments.

4 Results

720%
Increase in GMB calls
Top 3
Map Pack ranking in all 38 locations
4.8★
Average rating (up from 3.6★)
4,500
New patient appointments / month

5 Client Says

Need24 manages all our 38 clinics digitally — it would have taken our internal team 10x the effort. Patient inflow has transformed our growth trajectory.

— Dr. Rajesh Bansal, Founder, Aastha Health Clinics

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